When should I order to get my delivery before Christmas?
Order by Monday, 16 December at 12:00 pm for Christmas delivery.
Applies to France, Spain, Italy, Ireland, Austria, Portugal, Denmark, Poland, Czech Republic, Sweden, Finland, and other EU regions outside Germany and the Netherlands.
We always recommend ordering early. Couriers may experience delays during peak season.
What happens if I miss the cut-off date?
No problem, our digital gift cards are delivered instantly by email and never expire.Explore our Gift Card options.
How are HexClad Gift Cards delivered, and do they expire?
All HexClad Gift Cards are digital-only and delivered instantly by email. No physical card is sent.
Gift Cards never expire, have no fees, and can be used on any product, including sale items.
Where can I use my gift card, and can I get a refund?
Gift Cards can only be used on the same regional store from which they were purchased from (hexclad.eu).
They are non-refundable and not redeemable for cash, except where required by law. Orders paid with a Gift Card are refunded with a replacement Gift Card.
When does the Winter Sale run?
HexClad Sale runs from 21:00 pm on 11 December 2025 until 00:00 am on 12 January 2026.
Where is the sale available?
This promotion is available on HexClad websites for the United Kingdom and European Union. Each site operates independently with local pricing, shipping, and terms.
Can I combine this promotion with other offers?
No. This promotion cannot be used in conjunction with any other discount codes, offers, or promotions unless specifically stated otherwise.
Can I return sale items?
Yes, sale items follow our standard returns policy.
What payment methods are available?
We accept all standard payment methods offered on the local site, including credit/debit cards, PayPal, and financing options such as Klarna - availability of Pay in 3 or Pay in 30 Days varies by region.