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HexClad Welcome Offer

Welcome Offer Terms & Conditions

Last updated: [October 1, 2025]

1. Offer Overview

This welcome offer provides eligible subscribers with 10% off their first order on HexClad’s official European online store.

  • No minimum purchase is required.

  • The discount applies to the total value of eligible items before shipping costs and VAT.

  • The reduction is applied automatically at checkout when the valid promo code is used.

2. Eligibility

  • The offer is available only to new subscribers who have not previously placed an order.

  • Limited to one use per customer and per household.

  • A valid email address and confirmation of marketing consent through double-opt-in are required.

  • The offer is non-transferable and may not be sold or exchanged.

3. Exclusions and Limitations

  • This promotion cannot be combined with other discounts, coupon codes, loyalty rewards, or sale prices.

  • The discount is not retroactive and cannot be applied to prior purchases.

  • HexClad reserves the right to amend, suspend, or withdraw this offer at any time where necessary for operational, legal, or technical reasons.

  • The offer has no cash value and cannot be exchanged for money or credit.

  • The promotion may be temporarily unavailable during major sale events (including but not limited to Black Friday, Cyber Monday, or seasonal sales).

4. Validity

  • The offer currently has no set expiration date, but HexClad reserves the right to end or modify it in accordance with applicable consumer-protection laws.

  • Changes to these terms will take effect upon publication on HexClad’s website.

5. Data Protection and Privacy (GDPR Compliance)

  • HexClad processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) and all applicable national laws within the European Economic Area.

  • Personal data collected (such as name, email address, and consent preferences) will be used only for:

    1. Providing the welcome offer and related transactional communications.

    2. Sending marketing content about HexClad products and promotions, only after explicit consent.

  • Data is stored securely on servers located within the EEA and will not be transferred outside the EEA unless adequate safeguards are in place under Chapter V GDPR.

  • You may withdraw consent or unsubscribe at any time, without affecting the legality of prior processing.

  • You have the right to access, rectify, erase, restrict, or port your data, and to lodge a complaint with your local Data Protection Authority (for example, the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit in Germany).

  • Further information can be found in our Privacy Policy and Terms and Conditions

6. Consumer Rights

Nothing in these Terms & Conditions affects your statutory consumer rights under applicable EU legislation, including:

  • Directive 2011/83/EU on consumer rights (14-day withdrawal right).

  • Directive 2005/29/EC on unfair commercial practices.

  • Directive 93/13/EEC on unfair contract terms.

7. Governing Law and Jurisdiction

  • These Terms & Conditions are governed by the laws of the European Union and, where required, the laws of the member state in which the consumer resides.

  • In the event of any dispute, consumers may bring actions before the competent courts of their habitual residence in the EU.

  • HexClad reserves all rights permitted under applicable EU and national law to defend such claims.

8. Contact

For any questions or to exercise your data-protection rights, please contact: [email protected]